No one should approach a task without the benefit of the right tools. Sometimes the best tool is Knowledge: useful Articles, White Papers, or information available on websites. Click on the "Links to Websites" link on the left to get a list of helpful online resources.

In other instances, tools may be in the form of time-saving products that can off-load calls, better organize everyday tasks, or consolidate reference information used by your staff.

• HouseCalls/Symptom Checker – selfcare guides for consumers
• SymptomMD – Selfcare guides in an iPhone / iPod touch application