The days of simply teaching call process are long gone. Telehealth has become a profession, with its own standards, competencies and governance models. 3CNers Sherry Smith and Bonnie Morcomb bring the expertise and systematic approach gained from working in large, multi-site telehealth operations.
You might be Asking about:
- Competency-based programs
- Orientation design and performance evaluation
- Remote Workforce Management
- Computer Based Training (CBT)
- Shared Governance / Clinical Ladders
- Preparing for certification
- Application of national standards in practice
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