These self-care guides are written for use by consumers: patients, parents of sick children, health plan subscribers and community members. HouseCalls / Symptom Checker is designed specifically for use on websites and patient portals. All guides are available in both English and Spanish.
The set contains:
- 77 adult care guides
- 96 pediatric care guides
- 98 supplemental photographs
Each care guide is structured to include:
- A Symptom Definition including symptoms, causes, safe return to school/work
- Supplemental photos and images to support symptom visualization
- Decision Chart
- Home Care Advice
- References
- Search Words
The content also includes a CSS (cascading style sheet) to support content framing. |
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Worthy of Note
In a survey of patients and parents who were given access to HouseCalls on their provider’s website:
- 52% indicated the self care guides helped them avoid calling the doctor
- 23% stated the guides helped them avoid referencing a book or Internet
- 97% stated the home care advice was clear
- 99% indicated they would use the HouseCalls content again
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Typical clients: hospital and physician practice webmasters; health plan subscriber websites; patient and consumer portal developers; healthcare website developers; medical call centers (to offload low-acuity calls).
Visit www.selfcare.info for more information.
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